English for the Hotel Industry – Front Office – Bellboy & Doorman – เด็กรับใช้

Doorman

1.) Good morning/afternoon/evening Sir/Madam. Welcome to Shangri-La. I hope you are having pleasant day so far.The reception is straight ahead, the lobby is on the right. Let me get the bellboy to assist you with your luggage.

2.) Goodbye Sir/Madam. I hope you had a great time here at the Shangri-La Bangkok. Please join us again and enjoy your trip.

Bellboy 

- Bellboy (B) Customer (C)

Customer enters the hotel:

B: (Good morning/afternoon/evening) (sir/madam), welcome to the (hotel name) may I help you with your luggage? 

C: Sure thing. Thank you very much. Here it is…However I have to check in first.

B: No problem at all. The reception is over here. Please follow me.

———- After check in ———

B: Here is your room, sir/madam. The keycard opens the door and switches on the electricity if you enter it here….The bathroom is over there, the telephone with all short call numbers is next to the TV. If you need anything, please do not hesitate to ask us at any time.

C: Thanks…

B: Do you need anything else?

C: Right now not, thank you.

B: My pleasure. Please enjoy your stay with us. Goodbye.